If something goes wrong
Make sure you take the insurance policy document and helpline number with you on your trip.
If you become sick or injured while you’re abroad, you should do the following:
- Find medical care and contact your travel insurance provider as soon as possible. They may be able to help you find appropriate care.
- Check whether you’re in a country covered by the EHIC card. If you are, take the card with you when you find medical care.
- Contact your tour representative if you’re travelling on a package tour.
- Contact your nearest national consular office if you need more help. To search for contact details, visit gov.uk/government/world/organisations.